Privacy Policy

1. Introduction

Oaken AI ("we," "us," or "our") operates the website oakenai.tech. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or engage our consulting services.

2. Information We Collect

Information you provide: When you contact us via email, we collect your name, email address, and any information you include in your message.

Automatically collected: Our hosting provider (Vercel) may collect standard server logs including IP addresses, browser type, and pages visited. We do not use cookies or third-party analytics trackers on this website.

Client engagements: During consulting engagements, we may access business data, credentials, and systems as needed to deliver services. All client data is handled per the terms of our engagement agreement.

3. How We Use Your Information

• To respond to your inquiries
• To deliver consulting services
• To improve our website and services
• To comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Security

We take reasonable measures to protect your information. Client credentials and sensitive data are stored securely, never committed to source code, and accessed only as needed to deliver services. However, no method of electronic transmission or storage is 100% secure.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by law. Client engagement data is retained for the duration of the engagement plus a reasonable period for follow-up, unless otherwise agreed.

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at ben@oakenai.tech.

7. Third-Party Services

Our website is hosted on Vercel. Payments are processed through Stripe. These providers have their own privacy policies governing the data they collect.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact

For questions about this Privacy Policy, contact us at ben@oakenai.tech.