Terms of Service

1. Services

Oaken AI provides AI consulting, strategy, and implementation services. The specific scope, deliverables, and terms of each engagement are defined in a separate written agreement or statement of work between Oaken AI and the client.

2. Website Use

This website is provided for informational purposes. You may browse the site freely. You agree not to misuse the site, attempt to gain unauthorized access to any systems, or use the site for any unlawful purpose.

3. Intellectual Property

Website content: All content on oakenai.tech, including text, design, and code, is the property of Oaken AI and protected by applicable intellectual property laws.

Client deliverables: Unless otherwise specified in a written agreement, all custom code, systems, and deliverables created during a consulting engagement are owned by the client upon full payment. Oaken AI retains the right to reuse general knowledge, techniques, and non-proprietary patterns developed during engagements.

4. Confidentiality

Oaken AI treats all client information as confidential. We will not disclose client data, business information, credentials, or engagement details to third parties without written consent, except as required by law. This obligation survives the termination of any engagement.

5. Payment Terms

Consulting services are billed at the rate agreed upon in the engagement agreement. Invoices are issued via Stripe and are due upon receipt unless otherwise specified. Late payments may incur a 1.5% monthly finance charge.

6. Limitation of Liability

Oaken AI provides services on an "as-is" basis. To the maximum extent permitted by law, Oaken AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to our services or this website. Our total liability for any claim shall not exceed the total fees paid by the client for the specific engagement giving rise to the claim.

7. No Guarantees

While we strive to deliver high-quality results, AI systems involve inherent uncertainty. We do not guarantee specific outcomes, revenue increases, cost savings, or performance metrics unless explicitly stated in a written agreement.

8. Termination

Either party may terminate an engagement with 14 days written notice. The client is responsible for payment of all services rendered through the termination date. Upon termination, Oaken AI will deliver all completed work product and securely delete client credentials and access.

9. Governing Law

These terms are governed by the laws of the State of Kansas, United States, without regard to conflict of law principles.

10. Changes to These Terms

We may update these terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the updated terms.

11. Contact

For questions about these Terms of Service, contact us at ben@oakenai.tech.