Overview
No-shows cost service businesses thousands of dollars per year in lost revenue. Automated reminders sent 24 hours and 1 hour before appointments reduce no-shows by up to 40%. We set up SMS and email reminder systems that also handle confirmation requests, no-show follow-up, and recall reminders for recurring services.
SMS Reminders
Text message reminders sent 24 hours and 1 hour before appointments. Customers can confirm or reschedule with a simple reply. SMS has a 98% open rate compared to 20% for email.
Email Confirmations
Automatic confirmation emails sent at booking with all appointment details, directions, preparation instructions, and add-to-calendar links.
No-Show Follow-Up
If a customer misses their appointment, an automated message goes out within an hour offering to reschedule. This recovers revenue that would otherwise be permanently lost.
Recall Reminders
Automated messages when it is time for recurring services: dental cleanings every 6 months, oil changes every 5,000 miles, haircuts every 4 weeks. These drive repeat business on autopilot.
What You Get
- SMS reminder system setup
- Email confirmation automation
- No-show follow-up sequences
- Recall reminder schedules
- Waitlist notification system
- Two-way SMS for confirmations
- Monthly no-show rate reporting
Who This Is For
Any appointment-based business experiencing no-shows. Especially valuable for healthcare practices, salons, and service businesses where an empty slot means lost revenue that cannot be recovered.
Get Started
Every engagement begins with a free consultation to understand your specific needs. Contact us at ben@oakenai.tech to discuss your project.